Yijia Home Furnishing Holdings Co., Ltd. modernizes and promotes Metaverse’s virtual customer service as a service (DHaaS) model.

FUZHOU, China, Feb. 24, 2023 /PRNewswire/ — Chinese integrated home improvement service provider Yidaojia Home Service Holdings Co., Ltd. (NASDAQ: EJH) (“The Company” or “Yidaojia”) officially launched Virtual Human as a Service Platform (“DHaaS”), which has been operating since April 22, 2022, uses advanced artificial intelligence technology to sell and provide customer-centric services. The system has been upgraded to fully expand service functions.
In early March 2022, the company announced a DHaaS plan in which it plans to launch a virtual digital customer service called “Little E” to provide seamless and 24/7 assistance to internal service customers in the Metaverse virtual world. The program also draws on cutting-edge artificial intelligence technologies developed through in-house research and in collaboration with various partners. A video demonstrating the DHaaS platform can be viewed at: https://www.ej111.com/business.html#technology.
In addition to providing customers with easy navigation and interactive services through the DHaaS platform, Metaverse Customer Service also serves as a complement to Yijia’s existing babysitter training business by creating virtual training courses on professional service terminology, tool preparation and home cleaning skills, as well as a Technique Manual. security and related knowledge points. E-Home can now help all employees develop skills and interact with the help desk in new ways by introducing virtual coaching and training. These capabilities are an important foundation for the company’s concept of home care leadership.
Mr. Xie Wenshan, Chairman and CEO of Yidaojia, commented, “Enterprise-grade virtual reality solutions may be new to the domestic service industry, but they have already made a significant impact. , virtual sales and coaching could change industries and change people over the next decade.”
“Metaverse technology will help Yijia maintain its long-standing mission of providing the best possible service to our customers. Through Metaverse’s virtual customer service and almost 10 months of service, she has brought this service into the company’s housekeeping business from time to time. , there are praises from customers and performance growth,” said Mr. Xie Wenshan.
Yidaojia Household Services Holdings Co., Ltd., founded in 2014, is a Nasdaq listed cleaning services company headquartered in Fuzhou, China. The company provides comprehensive household services through its website and WeChat “ejia” platform, including 1) installation and maintenance of household appliances and smart homes; 2) cleaning, babysitting, nursing and cleaning services; 3) care for the elderly via the Internet + care for the elderly at home. 4) Hospitalization 5) Nanny delivery platform.
After several years of development, the company has formed two main lines of business and four ancillary services for individual consumers (ToC) and business customers (ToB). 1) ToC business is mainly based on nannies, babysitters, home care and cleaning, and comprehensive family services supplemented with other household services. At present, it has successfully connected with Metaverse technology to train service personnel and maintenance personnel based on Metaverse. ToB’s business is focused on public cleaning and robotic cleaning equipment. The four support services are: 1) connecting and applying Metaverse technology to the home cleaning industry; 2) online and offline sales of medicines and diet food (including nannies and nurses); 3) training nannies and nurses to work in the health sector. work in physical stores 4) Human resources (flexible employment).
Yijia has become a modern enterprise providing one-stop services for family life. The company always adheres to the business philosophy of “solving all customer problems with soul” and the code of conduct of “doing everything well with soul”. The company aims to set a benchmark in the domestic service industry. For more information, visit the company’s website at http://www.ej111.com/ir.html.
All statements other than statements of historical fact in this announcement are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve known and unknown risks and uncertainties and are based on current expectations and projections of future events and financial trends that the Company believes could affect its financial position, results of operations, business strategy and financing needs. Words or phrases such as “may”, “will”, “anticipate”, “anticipate”, “target”, “evaluate”, “intend”, “plan”, “believe”, “potential”, “continue”, “Yes/may be” or other similar expressions are intended to refer to such forward-looking statements. The Company undertakes no obligation to update forward-looking statements to reflect subsequent events or circumstances or changes in expectations, except as required by law. While the Company believes that the expectations expressed in these forward-looking statements are reasonable, it cannot guarantee that such expectations will be correct. The Company cautions investors that actual results may differ materially from those expected and encourages investors to consider the possible impact of risk factors on future the company’s activities, including those risk factors that are described in the company’s filings with the Securities and Exchange Commission. All forward-looking statements made by the company and its subsidiaries or persons acting on their behalf depend directly and exclusively on these risk factors.
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Post time: Apr-03-2023